Welcome to MJ Kitchen and Bath Studio! The Email and Text Message Communication Terms and Conditions outlined in these pages reveal our communication strategies via email and text (SMS) with you. The moment you give us your mobile phone number and email address and decide to receive communications from us, you accept these terms and conditions.
- Introduction: If you sign up for our email or text message service, then you acknowledge that you will receive communication from MJ Kitchen and Bath Studio (“we,” “our,” or “us”). These communications may vary from service emails to promotional messages. By your consent, our team can reach out to you via your email address or phone number.
You have the freedom to decide if you want to be involved or not. We would not make you join us just for you to receive service information. - Message Frequency: Actually, how many messages or texts you get mostly depends on your level of engagement with us. If you don’t speak to us often, you probably won’t hear from us very often either. Yet, those who have an active project with us or who are being offered promotions will get more frequent texts or calls from us via our various channels.
- How to Stop Receiving Messages: You are free to stop receiving our marketing messages whenever you desire. For those who wish to avoid receiving mobile text messages from our company, you can simply reply with a STOP keyword to any text message sent to you. The moment we receive your STOP notification, we promise not to send you marketing texts anymore. Marketing email subscriptions can be cancelled by clicking an unsubscribe link, which is placed at the end of each promotional email. Kindly remember, even after you have unsubscribed, we may still reach out to you about scheduled appointments, ongoing projects, invoices, or any other important service-related matters.
- Eligibility: To sign up for our email and text message service, you must be at least 18 years old. We require you to provide us with your contact details, and by doing so, you automatically and with full consent declare that you meet both the age and the requirements.
- Your Contact Information: It is up to you to give us your correct contact information. Should there be any change to your phone number or email address, kindly let our office know as soon as you can so we can update our database accordingly. In the case where the information delivered or letters sent to the telephone or e-mail that you have provided are incorrect, we will bear no responsibility for that.
- Service Availability: We are mainly focused on sending e-mails and texts as fast as we can. But it is not a rare occasion that you have to wait for a message to be delivered to you because your online connection provider, e-mail provider, or the mobile network company you use has a lot of influence on it. As those companies have nothing to do with us, we cannot interfere and guarantee either message delivery or getting your message at the moment.
- Need Help? In case you would want assistance with emails or texts from our communication services, let us know. We will appreciate it very much if you accept our offer either of replying to you or of changing your preferred way of communicating via a representative of our customer support team.
- Privacy: Due to our strong focus on customer confidence and security, we go the extra mile to shield your data from any unwanted access. We will use your contact details only as explained in our Privacy Policy and these Terms.
- Changes to These Terms: The Terms and Conditions for Email and Text Communication may be updated at any time by MJ Kitchen and Bath Studio. All changes will take effect as soon as they are posted on our website.
- Contact Us: Should you have any queries about the Email and Text Communication Terms and Conditions or if there is something you would like us to help you with related to communication preferences, kindly write to us.
